2014 Patient Experience: Empathy + Innovation Summit Recap

Thank you to the more than 2,100 people who attended the fifth annual Patient Experience: Empathy + Innovation Summit from May 18-21 at the new Cleveland Convention Center in downtown Cleveland, Ohio. Attendees came from 49 states and 39 countries, representing hundreds of hospitals, healthcare systems and businesses around the globe, making this Summit the biggest in our history and the largest independent conference of its type in the entire world.Read More View Authorized Presentations

The World’s Largest, Independent
Conference Devoted to Improving the Patient Experience

As caregivers entrusted with helping people, improving the patient experience is our collective responsibility.

Taking place May 18-21, 2014, at the newly opened Cleveland Convention Center in downtown Cleveland, Ohio, the fifth annual Patient Experience: Empathy + Innovation Summit is a four-day, inter-professional conference devoted to exploring patient experience as a key differentiator essential to the future of healthcare delivery. The Summit features expert speakers, panel discussions and workshops about the national patient experience movement, providing participants from all disciplines the opportunity to identify shared challenges and inspire innovative solutions.

Learn More About the Summit