Call for Speakers and Abstracts

Transforming Healthcare through Empathy and Innovation

MAY 18-21, 2014 Cleveland Convention Center | Cleveland, Ohio

In partnership with:

Registration Information

Online Registration for the 2014 Patient Experience Summit is closed. On-site registration will open at 11:00am on Sunday, May 18 at the Cleveland Convention Center for all non-Cleveland Clinic employees.

Online and on-site registration for Cleveland Clinic and Cleveland Clinic Health System employees is now closed. We apologize for any inconvenience this may cause. Thank you for your understanding.

Register for the
2014 Patient Experience Summit

May 18-21, 2014

Cleveland Convention Center  |  Cleveland, Ohio

Fees include all meals, social events and conference materials.

Online Registration for the 2014 Patient Experience Summit will close at 9:00pm on Wednesday, May 14, 2014. After this time, you may register on-site.

There is a $100 cancellation fee applied to all cancellations before May 2, 2014. You may not cancel a registration after that time. Attendees may transfer their registration to another attendee for no fee. Please contact for cancellation refund processing assistance.

2014 Fees

Fees for the 2014 Patient Experience Summit.

Early Bird Special - Pay the 2013 Summit Registration Fee, Save $100 (must register by December 31, 2013)
Full Conference
Full Conference – AfPE Premium Member
Daily Fee – Monday/Tuesday
Daily Fee – Sunday/Wednesday
Daily Fee – AfPE Premium Member – Monday/Tuesday
Daily Fee – AfPE Premium Member – Sunday/Wednesday
Companies/Organizations sending 4 or more employees
$750.00 per person
Full Time Student
Architect – Tuesday Only (full conference rate applies to attend days other than Tuesday)

General Attendee Registration   International Registration (outside US/Canada)

I feel inspired to start new conversations about how we can enhance the patient experience.

- 2012 Summit Attendee

As a new manager, it has been an excellent opportunity to learn
the fundamentals of the patient experience.

- 2013 Summit Attendee

…a conference like this inspires us to keep our part in this global reach to make excellent care better for more people everywhere and every day.

- 2013 Summit Attendee

This conference energizes me to communicate more effectively with
the people I work with and the inspiration to not give up.

- 2013 Summit Attendee

Many aspects discussed at this conference will be included in a comprehensive vision and plan to address my organization’s culture and patient experience.

- 2013 Summit Attendee

Will stress to leadership that we will not change culture with half measure:
we must commit and act.

- 2013 Summit Attendee

Thank you for taking the bold move to reframe the patient and family experience and bringing these fabulous experts together for our benefit.

- 2013 Summit Attendee

Hospital CNO panel – these women are rock stars!

- 2013 Summit Attendee

The underlying humor expressed frequently underscored the incredible
human element – essential in empathy and coping skills.

- 2013 Summit Attendee

The CEOs are incredible; such passion, honesty and dedication.

- 2013 Summit Attendee

Having all these experts in panel discussions was great. The entire summit was awesome.

- 2013 Summit Attendee