Offering concierge services for out-of-state and international visitors

Global Patient Services meets needs of patients worldwide

As a world-class institution, it goes without saying that Cleveland Clinic provides exceptional healthcare services for patients from all over the world. What many people do not know is that Cleveland Clinic has an entire department devoted to meeting the needs of out-of-state and international patients who receive care at Cleveland Clinic and Cleveland Clinic Florida. Global Patient Services, a full-service department staffed by trained concierge experts, provides:

• assistance with coordinating multiple appointments
• language interpretation for clinical appointments
• assistance with hotel and housing reservations, and provision of discounts when available
• connection with American Express One, a business travel service, to schedule or confirm airline reservations
• arrangement of taxi or car service between the airport and hotel
• guidance to appointments
• information about leisure activities for family members

For more information about Global Patient Services or to inquire about using the department's services, U.S. patients who live outside of Ohio may call 800.223.2273, ext. 55580 weekdays between 8 a.m. and 5 p.m. EST. International patients may call 001.216.444.8184.

Patients worldwide may also receive information on the Global Patient Services by visiting www.clevelandclinic.org/gps