Our Team: Integrated Business Strategies
Jim Zalar General Manager
Jim Zalar is the General Manager for Integrated Business Strategies. Prior to joining IBS group, he was Institute Administrator for the Orthopaedic and Rheumatologic Institute. He was responsible for day to day management of the orthopaedic, rheumatology, outpatient physical therapy and orthotic and prosthetics product... Continue Reading
Douglas Cates Director of Market Intelligence
Douglas works with Clinic leadership to identify and assess new business opportunities for services that are to be delivered outside current core operations (new geographies, alternative service models, new partnerships, etc.). He also provides guidance on commercial development processes with a focus on market attractiveness... Continue Reading
Jonathan Heavey, MD Director of Business Development
Dr. Jon Heavey joined Innovations from Walter Reed Army Medical Center after deploying as the 1-502D/101st Airborne infantry battalion surgeon in Iraq. While in Iraq he founded a 501(c)3 non-profit initiative to evacuate children for advanced tertiary care surgeries. He was awarded the bronze star for interventions... Continue Reading
Karen Surkala Director of Business Development
Karen joined the Cleveland Clinic with nearly 25 years of progressive health care experience in hospital operations and business development. The early part of her career was spent working in marketing, business analysis and strategic planning. She also spent 10 years leading the business development initiatives for Orthopedics... Continue Reading