An integral part of the Cleveland Clinic Health System

The Comfort of Home

Like many people, you probably would prefer to recover from an illness or surgical procedure in the comfort and privacy of your own home. Medical research reports that when a skilled team of specialists provide home health care, patients recover more quickly, experience better outcomes and are satisfied with the experience.

The goal of home health care is to provide quality care in a safe environment so that patients can maintain their independent lifestyles for as long as possible. When you choose the comprehensive home health care services of The Cleveland Clinic, you receive the highest quality home health care available.


About Home Health

The Cleveland Clinic provides the full range of services designed to meet your individual needs. For example, if you need physical therapy as you recover from knee surgery, our physical therapist will be there to help you get back on your feet. If you need help understanding your diagnosis and medications, or managing your blood pressure, our nursing professionals will assist you. You will find that the road to recovery is much smoother-and shorter-with Cleveland Clinic Home Health by your side.

Generally, clients qualify for home health care services if they:

  • are under the care of a physician who will provide an order
  • require skilled services from a nurse or therapist
  • have care needs that are intermittent, rather than continuous
  • are able to leave home on a limited basis

Services that are available to you include:

  • assessments and evaluations
  • skilled nursing
  • physical therapy
  • occupational therapy
  • speech therapy
  • nutritional therapy
  • medical social services
  • home health aides
  • specialized services
  • cardiac
  • diabetes
  • pulmonary
  • infusion therapy
  • orthopaedic
  • wound management
  • maternal/infant care
  • pediatrics
  • behavioral health
  • pre-hospice


Professional Care

Your care will be provided by highly skilled home health care specialists that include registered nurses; medical social workers; home health aides; dietitians; and physical, occupational, speech and respiratory therapists. Our team of professionals is specifically educated and experienced in the home health specialty, and our service is backed by the long-standing reputation of The Cleveland Clinic.

As part of your home health care experience you will be educated and directed to become an active participant in your health care. Learning about your medications, their intended actions and side effects, and tracking your response to them are just a few examples of how you will become involved in order to become as independent as possible. If physical treatments or procedures, such as dressing changes or measuring your blood pressure, are part of your care plan you will be taught and supported through the steps until you or your caregiver can safely perform these activities without professional assistance.


Requesting Home Health

Although anyone may request home health care, all services must be ordered by a physician. The initial request for home health care begins with a phone call to 216/444-HOME (4663) or toll-free 800/263-0403 from a patient, physician or family member. Our staff can be reached 24 hours a day, seven days a week. You do not have to be in the hospital to request home health care services. Patients at home or those being cared for in an outpatient setting, such as the emergency room or ambulatory clinics, may also be appropriate candidates for home health care services.

If you are hospitalized, your home health care clinicians-in collaboration with your physician, case manager or hospital discharge planner-will provide you with the appropriate information for planning your home health care services. Following your discharge from the hospital, a member of the home health team will contact you directly to introduce themselves and arrange your first visit.

If you are not hospitalized, a home health representative will telephone you to discuss your needs, explain available services and review insurance coverage options. The representative will also ask you for a brief health history. Services generally start within 24 hours from this initial call, as long as a doctor's order is obtainable.


Paying for Care

Home health care services are covered by Medicare, Medicaid and most major insurance plans. For your convenience, our staff will contact your insurance carrier to determine your exact coverage. You will be informed of the extent of this coverage and any potential financial liability before services begin.


Your Home Health Care Team

Your home health care team includes the staff who will be visiting and providing direct care to you, as well as a host of support staff at the home health office, all of whom work closely with your doctor to plan, monitor and evaluate the outcomes of your care. In this way, your progress can be assessed regularly and your treatment plans modified as needed, assuring you the appropriate care to speed your recovery.


Areas Served

Cleveland Clinic Home Health serves the following counties: Ashtabula, Columbiana, Cuyahoga, Erie, Geauga, Huron, Lake, Lorain, Mahoning, Medina, Portage, Stark, Summit and Trumbull.


Why Choose The Cleveland Clinic?

Experience: Cleveland Clinic Home Health is backed by the resources of The Cleveland Clinic, which is consistently recognized as one of the top hospitals in the United States. Our Home Health professionals serve over 1,000 new clients each month.

Access: Clients can reach Home Health staff 24 hours a day, seven days a week.

Convenience: We directly bill insurance companies, Medicare and Medicaid for services.

Credentials: Cleveland Clinic Home Health is accredited by the Joint Commission on Accreditation of Health Care Organizations (JCAHO) and is certified by the state of Ohio to participate in the Medicare/Medicaid program. We are the preferred home health care provider for Cleveland Clinic Health System Hospitals, which include The Cleveland Clinic, Euclid, Fairview, Hillcrest, Huron, Lakewood, Lutheran, Marymount and South Pointe hospitals.

For more information about home health care, or to make a referral, please call 216/444-HOME (4663) or 800/263-0403.



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