An integral part of the Cleveland Clinic Health System
The Comfort of Home
Like many people, you probably would prefer to recover from an illness or surgical procedure in the comfort and privacy of your own home. Medical research reports that when a skilled team of specialists provides home health care, patients recover more quickly, experience better outcomes and are satisfied with the experience.
The goal of home health care is to provide quality care in a safe environment so that patients can maintain their independent lifestyles. When you choose the comprehensive home health care services of The Cleveland Clinic, you receive the highest quality home health care available.
About Home Health
The Cleveland Clinic provides the full range of services designed to meet your individual needs. For example, if you need physical therapy as you recover from knee surgery, our physical therapist will be there to help you get back on your feet. If you need help understanding your diagnosis and medications, or managing your blood pressure, our nursing professionals will assist you.
You will find that the road to recovery is much smoother and shorter with Cleveland Clinic Home Health by your side.
Generally, clients qualify for home health care services if they:
Services that are available to you include:
Only highly skilled specialists will provide your care. They include registered nurses; medical social workers; home health aides; dietitians; and physical, occupational, speech and respiratory therapists. Our professionals are trained and experienced in home health care, and our service is backed by the world-class reputation of The Cleveland Clinic.
Our home health care specialists will educate and direct you to become an active participant in your health care. Learning about your medications, their intended actions and side effects, and tracking your response to them are just a few examples of how you will be involved in your care so that you can become as independent as possible. If physical treatments or procedures, such as dressing changes or measuring your blood pressure, are part of your care plan, you will be taught and supported through the steps until you or your caregiver can safely perform these activities without professional assistance.
Requesting Home Health
Although anyone may request home health care,all services must be ordered by a physician. Patients, physicians or family members can request services by calling 216/444-HOME (4663) or toll-free 800/263-0403, 24 hours a day, seven days a week. You do not have to be in the hospital to request home health care services. Patients at home or those being cared for in an outpatient setting, such as the emergency room or ambulatory clinics, may also be appropriate candidates for home health care services.
If you are hospitalized, your home health care clinicians—in collaboration with your physician, case manager or hospital discharge planner—will provide you with the appropriate information for planning your home health care services. Following your discharge from the hospital, a member of the home health team will contact you directly to introduce themselves and arrange your first visit.
If you are not hospitalized, a home health representative will telephone you to discuss your needs, explain available services and review insurance coverage options. The representative will also ask you for a brief health history. Services generally start within 24 hours from this initial call, as long as a doctor’s order is available.
Paying for Care
Home health care services are covered by Medicare, Medicaid and most major insurance plans. For your convenience, our staff will contact your insurance carrier to determine your exact coverage. You will be informed of the extent of this coverage and any potential financial liability before services begin.
Your Home Health Care Team
Your home health care team includes the staff who will be visiting and providing direct care to you, as well as a host of support staff at the home health office, all of whom work closely with your doctor to plan, monitor and evaluate the outcomes of your care. In this way, your progress can be assessed regularly and your treatment plans modified as needed, assuring you the appropriate care to speed your recovery.
Cleveland Clinic Home Health serves the following counties: Ashtabula, Columbiana, Cuyahoga, Erie, Geauga, Huron, Lake, Lorain, Mahoning, Medina, Portage, Stark, Summit and Trumbull.
Why Choose The Cleveland Clinic?
Cleveland Clinic Home Health is backed
Access: Clients can reach Home Health staff 24 hours a day, seven days a week.
Convenience: We directly bill insurance companies, Medicare and Medicaid for services.
Credentials: Cleveland Clinic Home Health is accredited by the Joint Commission on Accreditation of Health Care Organizations (JCAHO) and is certified by the state of Ohio to participate in the Medicare/Medicaid program. We are the preferred home health care provider for Cleveland Clinic Health System Hospitals, which include The Cleveland Clinic, Euclid, Fairview, Hillcrest, Huron, Lakewood, Lutheran, Marymount and South Pointe hospitals.
Cleveland Clinic Home Health does not provide EMERGENCY CARE. In a MEDICAL EMERGENCY, call 911 or the local emergency number for your area.