
To request a second opinion via the Internet from Cleveland Clinic, you will first need to register to use the
site. Once you have established a user name and password, you can access the eCleveland Clinic medical second
opinion service from any computer with Internet access and a browser capable of 128-bit encryption (Internet
Explorer 6.0 or higher). If this service is being provided by your employer, you may contact your human resources
department for additional information or instruction.
Upon log in, you will be in a secure Web environment -- any information you send can be read by only you and
Cleveland Clinic. (See our privacy policy for more information.)
The website will walk you through the seven steps required for the request opinion process, which will take
about 30-45 minutes to complete. It will be helpful to have a copy of the patient's medical records with you
as you complete the medical history questions. You will be notified by e-mail when your opinion is ready and
an eCleveland Clinic nurse will follow up by phone to ensure all of your questions are answered.
Second opinions can offer you reassurance and peace of mind that the course of treatment prescribed by your
physician is the best available. Second opinions may enlighten you and your physician to new approaches or treatments,
thereby empowering you to explore all options before coming to a decision. And second opinions may provide a safeguard
against unnecessary procedures.
By getting more information and asking the right questions, you will improve your chances of making informed decisions
about your treatments.







