Chat Online with a Cleveland Clinic Heart and Vascular Institute Nurse
8:30 am - 4:00 pm Monday - Friday

Just click on the "Chat Online" button on the top of any Heart and Vascular Institute web page to speak one-on-one with an experienced registered nurse about topics related to heart, vascular (blood vessels), and thoracic (chest surgery) topics.

Cleveland Clinic Heart and Vascular Institute nurses are available to:

• Answer your questions about your condition or treatment
• Provide you with web page links and resources about your condition
• Help you find the right physician or surgeon to diagnose and/or treat your condition
• Tell you how to get a second opinion
• Help you make an appointment at the Cleveland Clinic
• Provide information and resources for your Cleveland Clinic visit

Please understand that the online nurses do not diagnose conditions or prescribe treatment. Medical information provided by the Cleveland Clinic, in the absence of a visit with a health care professional, must be considered an educational service only

Before you start your chat, a pre-chat questionnaire will ask for your name, date of birth and a brief description of your question. This will help the nurse answer your question more quickly. You may also be asked to provide your email address or phone number in case the chat is disconnected unexpectedly. The information is secure and not shared with anyone.

At the end of your chat, you will have an opportunity to ask for a transcript to be e-mailed to you and you will be asked to complete a brief post-chat survey. Please take the time to complete this survey, because your feedback helps us improve our service and keep Patients First!

If you have questions about this Chat Online feature, or if you prefer to talk to a nurse directly, please call us toll free at 866/289-6911 or 216/445-9288, or contact us if you would like to send an email.

If you would like to learn about online web chats and events, click here.

The nurses are available to answer questions about heart, vascular or thoracic topics. If you have a question about another health topic, please see the Cleveland Clinic Health Information Center. The Cleveland Clinic Patient Education and Health Information chat service is available Monday through Friday, 10:00 am to 2:00 pm EST (except holidays) from http://www.clevelandclinic.org/health/livepersonchat/.

Thank you for taking the time to chat with us!