Heart and Vascular Institute: Medical Concierge
A Special, Free Service for Out-of-State Patients

Each year, thousands of patients from across the country choose to travel to the nation’s #1 ranked heart program, the Cleveland Clinic Heart and Vascular Institute, for their care. Scheduling appointments, making travel arrangements and finding your way around an unfamiliar city can we daunting, which is why the Heart and Vascular Institute now offers special, free concierge services exclusively for our out-of-state patients (outside the state of Ohio) and their families. Your Cleveland Clinic Medical Concierge will be your personal information resource throughout your Cleveland visit.

Your Medical Concierge: A Convenient Comprehensive Service
Just like the concierge at a fine hotel, your Cleveland Clinic Medical Concierge will help facilitate and coordinate your Cleveland Clinic experience and your visit to Cleveland, Ohio. Your Medical Concierge will provide the following complimentary services:

• Assistance with coordinating multiple appointments
• Scheduling or confirming airline reservations in cooperation with Cleveland Clinic's Travel Services
• Assistance with hotel and housing reservations and providing discounts when available
• Arranging taxi or car service between the airport and hotel
• Providing information about leisure activities for family members

A Medical Concierge will meet and accompany you to your appointments, upon request. If your visit includes a hospital stay, your Medical Concierge also can make arrangements for private nursing, if desired.

Your Medical Concierge is on hand for your convenience every weekday from 8 a.m. to 5 p.m. (EST).

Contact your Medical Concierge at: 800/223-2273 ext. 55580 or via e-mail at medicalconcierge@ccf.org

The Cleveland Clinic: A National Landmark of Care
The Cleveland Clinic the best choice for care, wherever you live. Patients come to the Cleveland Clinic from all 50 United States, and every continent in the world. We're consistently named among the "Best Hospitals in America" by U.S.News & World Report. For more than 80 years, we've been a national landmark of care. A not-for-profit group practice, The Cleveland Clinic is dedicated to patient care, research and education. We have about 1,400 full-time physicians on staff, representing more than 120 medical specialties and subspecialties. In addition to our main campus in Cleveland, Ohio, we also have hospital and clinic facilities in Weston, Florida.

About Cleveland, Ohio
A bustling city on the shore of Lake Erie, Cleveland, Ohio is noted for its friendly, energetic populace, and wide-ranging attractions. Combining sports, culture and great livability, it's the nation's only five-time winner of the coveted "All-American City" award.

The Cleveland Clinic is located near Cleveland's cultural district, University Circle, one of the largest concentrations of museums, churches, concerts halls, libraries and educational institutions in the country. The Cleveland Museum of Art is a world-renowned attraction. The Cleveland Orchestra is considered America's best, and its newly renovated home, Severance Hall, is breathtaking. Cleveland has several antique and gallery districts, and too many fine restaurants to mention. Local shopping includes everything from the most exclusive shops to bargain-hunters' delights. (Ask your Medical Concierge!). See Around Town

For more information on Cleveland visit:

• www.cleveland.com
• www.cleveland.oh.us

(a new browser window will open with these links. The inclusion of links to other web sites does not imply any endorsement of the material on the web sites or any association with their operators)

© Copyright 2006 The Cleveland Clinic Foundation. All rights reserved.