CONCERN® Employee Assistance Program (EAP)

You/your dependents do NOT need to be enrolled in any of the health plans offered by Cleveland Clinic in order to utilize the CONCERN® EAP benefit. You may want to consider the CONCERN® program before using your behavioral health benefit. To access CONCERN® please call 216-445-6970 or 1-800-989-8820. Appointments are available at 10 office locations in Cuyahoga, Summit, and Lake Counties.

Common problems may include family or relationship issues, work-related problems, the death or illness of a close family member or friend, concerns about alcohol or drug use, depression, or an array of other personal challenges. Employees and families can utilize this benefit without charge up to ten sessions per calendar year. No co-payment or co-insurance is required.

All CONCERN® EAP clinical practitioners are Ohio licensed mental health professionals and have a variety of specialized areas of training and interest. The CONCERN® clinicians conduct thorough assessments and are trained in providing short-term counseling. If more extensive treatment is required, a referral to the EHP Behavioral Health Department will be made.