Annual Coordination of Benefits (COB) Process
All EHP members are required to complete the COB process when they enroll for the first time and in January each year. You can complete the annual process in one of three ways:
1. Update your information electronically at the Mutual Health Services’ website.* (MHS is the health plan’s third-party administrator.) If you prefer, you can access MHS’s website via the HRConnect Portal which allows you to access the site without creating a user ID and password. The instructions are available on this page of the EHP website.
If you complete this year's process using the MHS website by Feb. 28, 2013, you may be eligible to win a 16GB iPad2! A drawing will take place March 15, 2013, and the winner will be notified shortly afterward. But please note: Multiple submissions will not increase your odds of winning!
2. Complete a hard copy of the COB form and send it to MHS using the fax number or mailing address on the form.
3. If you had no other insurance coverage 2012 or 2013, you can call MHS Customer Service at 1.800.451.7929. An automated phone system is available 24/7, or representatives are available Monday-Friday, 8 a.m.-5 p.m. ET.
If you have questions about the annual COB process, please contact MHS at 1.800.451.7929.