Cleveland Clinic offers their employees a comprehensive health plan that includes access to the entire Community Physicians Partnership (CPP) network of providers (formerly the CCHS Physicians' Organization). The Employee Health Plan’s Corporate Administrative Office (CEHPAO) is committed to consistently providing the employee with timely and accurate information regarding their health plan benefits. Through care management programs, the CEHPAO strives to ensure that quality-oriented, culturally sensitive healthcare services are provided to the employee at the appropriate level, in the proper setting, and in a timely manner.

The Employee Health Plan (EHP) provides support to the employees for all aspects of health benefit administration. The staff of the CEHPAO works with Cleveland Clinic employees on a variety of administrative issues related to their Health Plan and strives to provide outstanding customer service to their fellow Cleveland Clinic employees. Some of the issues the CEHPAO will work on with the employee include:

  • Explaining details of the Cleveland Clinic Employee Health Plan benefit coverage and the CPP provider network.
  • Claims management and resolution.
  • Facilitating the timely review of special benefit or waiver cases.

Finally, the CEHPAO strives to offer Cleveland Clinic employees the opportunity to select health plan coverage that meets the needs of the employee and their family while controlling the expense to the employee.

Please have your medical card available prior to entering the CEHPAO Site. The group number will be needed as a password.

Enter your Group Number located on your Medical Card

      

 

 

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Send email to cehpao@ccf.org with questions or comments about this web site