Cleveland Clinic Alumni Library - PIN/password information


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How do I set up a PIN for my library account?

To create a PIN for your library account, go to the "View your Library Account" page and follow these steps:

Enter your name, your employee number (no "U") and whatever you have chosen to use as your PIN.
You will be taken to a page where you are requested to enter a new PIN.
Re-enter the PIN you want to use and repeat it as a confirmation.

What if I forget my password or PIN for one of my personal accounts?

Library account:

If you have forgotten your PIN (Personal Identification Number), go to View Your Library Account and click the Forgot your PIN link. You will get an email with information on how to reset your PIN. Call us with questions at 216.444.5697.

ILLiad account:

If you have forgotten your ILLiad password, go to ILLiad and click the Forgot your Password link. You will get an email with information on how to reset your ILLiad password. Call us with questions at 216.444.5697.

RefWorks:

If you have forgotten your RefWorks login information, go to RefWorks and click the Forgot your Login Information link. You will get an email with information on how to reset your login information. Call RefWorks Support with questions at +1 775.327.4105.

Cleveland Clinic Alumni Library | 9500 Euclid Ave, NA30 | Cleveland, OH 44195
Phone: (216) 444-5697 | Fax: (216) 444-0271 | Email: library@ccf.org

Last updated: March 6, 2013 | CCF library staff