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Comparing Physician Work Effort to the Quality of Care and Patient Satisfaction Scores

SchoolOrange High School


ProgramScience


MentorRichard Kratche, MD


DepartmentFamily Medicine


Research
Comparing Physician Work Effort to the Quality of Care and Patient Satisfaction Scores
Hypothesis
There is a correlation between physicians’ percent work effort, quality data and patient satisfaction with their medical provider; part-time physicians will have significantly higher patient satisfaction scores but full-time physicians will have better quality-of-care scores.
Methodology
Ten out of 29 possible questions from Quality Data Management were used to calculate patient satisfaction. Survey questions were answered using a Likert scale (Excellent – Very Good – Good – Fair – Poor).This study took account of only "excellent" ratings and averaged the 10 responses to get a final percent "excellent."
Outcomes
When comparing physician total percent work effort, R2 (coefficient of determination) shows that the summated scores cannot be explained by each physician's work status. All four slopes appeared nearly horizontal, meaning there is no correlation. There appears to be a very slight relationship between percent clinical effort and the summated screening scores. With a R2 of .16, the screening scores display the greatest correlation. This study focused on only 105 Cleveland Clinic physicians, so data were limited. If it were to be broadened to include more physicians, its power would be enhanced.

Interpretations

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