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Identifying Services In Your Community

Cleveland Clinic Children's Hospital for Rehabilitation

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HELP FOR MY MOM AND DAD

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When you are caring for a child with special needs, it is important to learn what services are available in your community that will help to support your efforts in meeting the child's unique needs. Locating services and programs can be a challenging task the first few times. As with many tasks, practice helps. There are several guidelines to help you in this process they include:
  1. Ask yourself several key questions before you begin:
    a. What does the child need?
    b. What does your family need?
    c. What are your questions?
  2. It is important that you have a list of questions ready before you contact a service provider. It is useful to keep a notebook for your contacts/information. Write your questions out leaving space for the answers. Be sure to leave space for the name of the person you talk with, the name of the service provider, and the telephone number.
  3. To avoid confusion and future repetition of calls, keep track of all your contacts, even those that may not have been helpful.
  4. By keeping good records of your calls and contacts, you can better formulate your questions and keep track of the advice you are given. You are developing your own resource guide for ongoing use.
  5. In general, once a good resource is located, you can ask them for referrals to other local resources that may help meet the needs you have identified.
  6. Some states have information and referral lines that are toll free. Such agencies may provide information and referral lines that are toll free. Such agencies may provide information about public and private service providers in your community.
  7. Other families with children who have similar special needs are often an invaluable resource. There are many local support networks for families of children with a wide range of disabilities.

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